Training

Phase 1

This course provides the necessary 8 hour security guard training.
It consists of 4-hours of required Power-to-Arrest training and 4-hours of required Weapons of Mass Destruction training.
The course is based on the CA Department of Consumer Affairs’ Power to Arrest Training Manual, and the CA State Bureau of Security and Investigative Services (BSIS) course syllabus. All applicants in CA who wish to apply to become security guards are required by the BSIS to get trained in these subjects before they can submit their CA Guard Card Application.

Applicants must successfully complete this course and follow the required steps to apply for the CA Guard Card.

Every newly licensed or employed security guard shall complete two of the mandatory courses within thirty (30) days from the day the guard's registration card is issued (8 hours) or the day the guard begins employment.

A. Public Relations (Community & Customer)
Up to 4 hours
1. Recognizing Gender & Racial Harassment & Discrimination
2.Respect:
• Stereotyping
• Attitude
3. Verbal Skills / Crisis Intervention
4. Introduction to Diversity
5. Substance Abuse & Mental Illness
6. Ethics & Professionalism
• Appearance
• Command Presence
• Proper Conduct

B. Observation & Documentation
Up to 4 hours
1. Report Writing
2. English as a Second Language
3. Observation and Patrol Techniques
4. Asking Appropriate Questions
5. Observing Suspects / Suspicious Activity

Every newly licensed security guard shall complete a minimum of eight (8) hours of elective courses within thirty (30) days from the day the security guard's registration card is issued or the day the guard begins employment.

Work Place Violence
4 Hrs. Maximum
1. Detecting Unusual Behavior / Warning Signs
• Worker to Worker
• Client to Customer
• Supervisor to Subordinate
2. Anger Management
3. Valuing Diversity
4. Personal Security
5. Reporting

Trespass
4 Hrs. Maximum
1. Open Land
2. Private Property
3. Private Building
4. Public Property
5. Places of Public Accommodation/Public Access

Phase 3
The remaining two mandatory courses each consisting of four (4) hours of instruction, shall be completed within the first six (6) months from the day the guard registration card is issued or the day the guard begins employment as a security guard.

C. Communication and its Significance
4 hours
1. Internal
• Protocols Pursuant to Contract (Who to Contact & When)
• Radio / Monitors
• Other Technology
2. External
• Emergency / First Responders
• Medical Personnel
• Police / Sheriff / Other Enforcement
• City Services / Government Services

D. Liability / Legal Aspects
4 hours
1. Personal / Contractor / Employer
2. Criminal, Civil, Administrative
3. BSIS Code & Regulations
4. Role of a Security Guard

An additional eight (8) hours of elective courses shall be completed within the first six (6) months from the day the security guard's registration card is issued or the day the guard begins employment.

Supervision
4 Hrs. Maximum
1. Roles and Responsibilities
2. Legal Liability

Courtroom Demeanor
4 Hrs. Maximum